Just needed the plug for the end of one of my grips and they sent a set of grips. Very easy and quick even during the holidays
Hi Stephen! We're so glad to hear that you had a positive experience with our customer service team. We always strive to provide quick and easy solutions for our customers, even during busy times like the holidays. Thank you for choosing Aventon!
They fir nicely and work well
Hi John! Thank you for taking the time to leave us a review for our Aventon Handlebar Grip Mirror. We're so glad to hear that they fit well and are working effectively for you. Happy riding!
Excellent purchase, solid/durable and is going to work out great. Lots of room for misc items, gloves and small tools. Came with a shoulder carrying strap and a water proof cover to fit over it.
Hi Phil,
Thank you for your review of the Aventon rack top bag! We're glad to hear that it has been an excellent purchase and that you find it solid and durable. It's great that there is plenty of room for all your miscellaneous items, gloves, and small tools. We hope the shoulder carrying strap and waterproof cover will come in handy as well. Thank you for choosing Aventon and happy riding!
The bracket is fine, and necessary if you are purchasing the adjustable stem for the Level2. without it, the light will not reattach dead center to the stem. The company was very courteous and supplying it when I called after purchasing the stem to inquire, but the website needs to be adjusted to reflect that when purchasing the stem you have to get the new bracket piece as well. It is such a small part, it should simply be Supplied automatically with the adjustable stem.
Hi Richard, thank you for your review and for bringing this to our attention. We apologize for any inconvenience this may have caused. We have updated our website to reflect that the bracket is necessary when purchasing the adjustable stem. We appreciate your feedback and are glad to hear that our customer service team was able to assist you. Thank you for choosing Aventon.
This is our 2nd Aventon bike and we could not be more pleased. The bikes are smooth, have plenty of power and the battery has been able to keep up with all of our adventures.
Thank you for your positive review! We're thrilled to hear that you are enjoying your second Aventon bike and that it has been able to keep up with all of your adventures. We strive to provide smooth and powerful products for our customers. Happy riding!
I called in and left my name n number... got. call back in a few days and they sent me a kickstand under warranty. inhave 2 Aventon bikes ND love them!
Hi Geraldine! Thank you for taking the time to leave a review. We are sorry to hear that your kickstand snapped, but we're glad to hear that our customer service team was able to quickly assist you and send you a replacement under warranty. We're happy to know that you love your Aventon bikes and we hope you continue to enjoy them! Thanks for choosing Aventon. Have a great day!
Aventon Rear Rack Set - Pace 350.3 / Pace 500.3 / Soltera.2 / Soltera 2.5
Hi Michael,
Thank you for your review of our Aventon Rear Rack Set. We're glad to hear that it fit perfectly on your Pace 350.3, Pace 500.3, Soltera.2, and Soltera 2.5! We strive to provide high-quality products that meet the needs of our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. Happy riding!
Best,
Aventon
Fits perfectly.
Thank you for your positive feedback! We are glad to hear that the Aventon Water Bottle Cage is the perfect size for your needs. Happy riding!
Absolutely loving this bike! I got one for my husband for Christmas and had to get one for myself. It’s 25 degrees outside but we didn’t care because these bikes are so much fun to cruise around town on!
Hi Brittany!
Thank you so much for your positive review on our Aventure.2 Step-Through Ebike! We are thrilled to hear that you and your husband are both enjoying your bikes and having fun cruising around town. We hope you continue to love your ebikes and have many more adventures on them! Happy riding!
They are the place to get the write parts to keep your bike going.
Thank you for your positive feedback! We are glad to hear that you have had a great experience with our Aventon tires. Our goal is to provide quality parts to keep your bike running smoothly. Thank you for choosing us for your biking needs. Happy riding!
I had to Aventon paste 500 bikes and the chargers stopped working. I was able to quickly get new chargers back on the bikes and less than a week. Thank you so much.
Hi David! Thank you for leaving us a review. We are so glad that our customer service team was able to quickly provide you with new chargers for your Aventon Paste 500 bikes. We are always here to help and make sure our customers are satisfied. Thank you for choosing Aventon!
These fenders are very nice. They are made of metal which is a sign of quality. The fenders went on easily and needed no adjustment once in place; another sign of a quality product. The process of putting the fenders on my bike took longer than I expected but was relatively easy and straightforward. It took me a little longer than normal to attach the fenders because I already had a rear rack on my bike and I had to work around it. Not a major problem, only an inconvenience. I don’t regret this purchase and I would definitely buy again. The fenders are a quality made product and a definite necessity. I would definitely recommend them to others.
Hi Mark! Thank you so much for taking the time to leave such a positive review for our Aventon Fender Set. We are thrilled to hear that you found the fenders to be of high quality and easy to install. We truly appreciate your recommendation and hope to have the opportunity to serve you again in the future. Thanks for choosing Aventon!
I recently needed to replace the entire tire with the motor for my Aventon Aventure e-bike. The customer service experience was exceptional! They responded to my inquiry within a day and requested some additional information. Just a couple of days later, I received the replacement, and the whole process was seamless. Best of all, I didn’t have to pay anything since it was still covered under warranty. I’m incredibly impressed with Aventon’s prompt and efficient service—highly recommend them!
Hi Alfredo,
Thank you for taking the time to share your positive experience with our Aventon Rear Wheel. We're happy to hear that our warranty service was outstanding and that we were able to provide a seamless process for you. We strive to provide prompt and efficient service to all of our customers, and we're glad we were able to assist you. Thank you for recommending us, and please don't hesitate to reach out if you need anything else.
Best regards,
The Aventon team
I've been researching kid haulers for the last 16 months or so. I had been mulling between a Rad Wagon 5 and an Abound, but I wasn't sure if the long tail format was the best for us long term. I was also concerned about theft and had been considering a Tern model for some of its anti-theft features.
Enter the Abound SR. It fit our sweet spot perfectly with the features we were interested in at a much more palatable price. The combination of 1 kid at a time plus anti-theft features was exactly what we were looking for.
The kids LOVE this bike so far and routinely beg for another ride ("again, again"). We purchased the Cobalt color. It is downright striking in person and I've lost track of how many times one of the kids has told us how pretty it is.
Thanks for a great bike Aventon! I'd encourage this to be on your shortlist if you're looking for something in this category.
Dear valued customer, thank you for sharing your positive experience with the Abound SR Ebike! We are thrilled to hear that it has met your family's needs and exceeded your expectations. The Cobalt color is definitely eye-catching and we are happy to hear that your kids love it. Thank you for choosing Aventon and we hope you continue to enjoy many more rides on your new ebike!
I bought the bike online having never seen or ridden one. I am impressed with the ease of construction and overall ease to ride. The torque sensing system and the display panel are great. The bike is pretty heavy, but it is an absolute beast.
Thank you for your review of our Aventure.2 Ebike! We're glad to hear that you found the construction and riding experience to be impressive. Our torque sensing system and display panel are designed to make your ride as smooth as possible. And we agree, this bike is definitely a beast! We hope you continue to enjoy your Aventure.2 Ebike. Happy riding!
Thank you!
Thank you for choosing our Aventon Rear Rack Basket for your Abound bike! We are so happy to hear that you had a great experience with our product. Your satisfaction is our top priority. Happy riding!
This is such a simple to use charger.
Thank you for leaving a review for our Aventon Battery Charger! We are happy to hear that you found it easy to use. Please don't hesitate to reach out if you have any further questions or concerns. Happy riding!
The Aventure 2 is a fantastic bike, and the service provided by the company was terrific. I had ordered the wrong model by mistake and customer service worked great with me in getting my error corrected, thankyou.
Hi Robert, thank you for your kind words and for choosing the Aventure 2 Step-Through Ebike. We're glad to hear that you're enjoying your bike and that our customer service was able to assist you in correcting your order. Thank you for your support and happy riding!
The basket is easy to set up and looks great. Also my little PIP loves it.
Hi Sean,
Thank you for your positive review! We're glad to hear that you and your furry friend are enjoying our K&H Pet Bike Basket. We strive to create products that are both easy to use and visually appealing, so we're glad to know that our basket met your expectations. Happy cycling with your pup!
Best,
Aventon
Bought this for the beach after not being able to keep up with my wife’s Aventure.2 Step-Through on my MTB. This bike has great components and is well engineered. Love it!
Hi Ken! Thank you for taking the time to leave a review for our Aventure.2 Ebike. We're so glad to hear that you're enjoying your new ride and that it's been a great addition to your beach adventures. We take pride in the quality of our components and engineering, so it's great to know that it's meeting your expectations. Happy riding!
Purchased my Level 2 from a local bike shop. They assembled so it was done correctly. Have ridden the bike about 50 miles and having fun while still getting good exercise. Moving over from a traditional road bike I wondered if you would be able to get adequate exercise on an e bike. For me, I can. Ride it in a low assist mode in a higher gear and push the pace. Then back off for a bit and cruise. Very enjoyable. Glad I chose this bike with a torque sensor. For the record, I am 70 years old.
Hi Steve,
Thank you for taking the time to leave such a positive review about our Level 2 Commuter Electric Bike. We are thrilled to hear that you are having fun while still getting good exercise with your new bike. It's great to know that you were able to transition from a traditional road bike to an e-bike and still get the workout you were looking for. We are also glad that the torque sensor was a helpful feature for you. Keep on riding and enjoying your bike!
Best regards,
Aventon
Received chair and found installation to be extremely easy. The product is well-made and fits the Aventon abound to a T. The only thing I wish it had is some sort of restraint system.
Hi Johanna! Thank you for taking the time to leave a review for our Aventon Captain's Chair. We're happy to hear that installation was a breeze and that you are pleased with the quality of the product. We appreciate your feedback regarding the restraint system and will definitely take it into consideration for future improvements. Thank you for choosing Aventon!
Love it, go everywhere, faster than traffic, fun 10/10.
Hi there! Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that our Abound SR Ebike has become your go-to mode of transportation and that it has brought you so much joy. We hope you continue to enjoy the speed, convenience, and fun of our ebike. Happy riding!
very comfortable, makes for a great ride. Love my e bike!
Hi Anna!
Thanks for taking the time to leave us a review. We're thrilled to hear that you're enjoying your Aventon Suspension Seatpost and that it's making your rides even more comfortable. We love hearing from satisfied customers like you!
Happy riding,
Aventon
Aventure.2 Ebike
Hi James! Thank you for leaving a review for the Aventure.2 Ebike. We're happy to hear that you are enjoying your new electric bike. If you ever have any questions or concerns, please don't hesitate to reach out to us. Happy riding!